Who we are and how to contact us

This website www.searates.com (the Site) is provided by DP World Logistics FZE (we or us). We are registered in the United Arab Emirates under Jebel Ali Free Zone Licence Number 183847 and have our business address at 5th Floor, Jafza 17, Jebel Ali Free Zone, Dubai, UAE.

By using the site you accept these terms

By using the Site, you confirm that you accept these terms of use ( Terms ) and that you agree to comply with them.

If you do not agree to these Terms, you must not use the Site.

We recommend that you print or save a copy of these Terms for future reference.

There are other terms that may apply to you

These Terms refer to the following additional terms, which also apply to your use of the Site:

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Site, you consent to such processing and you warrant that all data provided by you is accurate.

Any membership agreement(s) that you enter into with us ( Membership Agreement ).

We may make changes to these terms

We amend these Terms from time to time. Every time you wish to use the Site, please check these Terms to ensure you understand the terms that apply at that time.

We may make changes to the site

We may update and change the Site from time to time to reflect changes to our products, users' needs and our business priorities.

We may suspend or withdraw the site

We do not guarantee that the Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal, but we will not be liable for any failure to do so.

You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these Terms of use and other applicable terms and conditions, and that they comply with them.

How you may use the site

We are the owner or the licensee of all intellectual property rights in the Site, and in the material published on it. The Site and the material published on it are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off copies, and may download extracts, of any page(s) from the Site for your personal use and you may draw the attention of others within your organisation to content posted on the Site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on the Site must always be acknowledged.

You must not use any part of the content on the Site for commercial purposes without obtaining a licence to do so from us or our licensors.

You must not use the Site to collect information about other users of the Site.

If you breach these Terms in any manner, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Site.

Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up to date.

We are not responsible for websites we link to

Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources and we accept no liability for content or loss caused as a result of using such third-party sites.

Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any additional services to you, which will be set out in the relevant Membership Agreement.

We exclude all implied conditions, warranties, representations or other terms that may apply to the Site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use the Site;

loss of profits, sales, business, or revenue;

business interruption;

loss of anticipated savings;

loss of business opportunity, goodwill or reputation; or

any indirect or consequential loss or damage.

We are not responsible for viruses and you must not introduce them

We do not guarantee that the Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access the Site. You should use your own virus protection software.

You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.

Rules about linking to the site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to the Site in any website that is not owned by you.

The Site must not be framed on any other site, nor may you create a link to any part of the Site other than the home page.

We reserve the right to withdraw linking permission without notice.

Which country's laws apply to any disputes?

These Terms, their subject matter, formation and termination, are governed by the laws applicable in the Emirate of Dubai. We may take action against you for breach of these Terms in any court of competent jurisdiction.

Queries

If you have any questions about the application of these Terms, please contact us

Prices for shipping services

All prices on the SeaRates.com website for freight transportation are displayed including VAT and all other taxes (subject to change of such taxes), unless stated differently on our website or the confirmation email. Every rate is subject to the container/truck/wagon availability, space on the vessel or in the aircraft and other variables which should be confirmed by the carrier on the date of actual booking.

有时侯我们的网的一些特定装运会有更便宜的价格,但是,这些航运代理及货运代理所提出的费率可能会伴有特别的限制和条件,例如关于取消预订。在这样任何这样的状况之下,请您在预订之前仔细检查费率和它的的详细信息。

Prices for IT solutions

All fees on SaaS subscriptions, API and iFrame integrations, published on Pricing page are valid till the end of each current month on the date of subscription. For example, if you buy an annual Tracking System subscription on $10,000/year, this subscription will work till the end of the period, but if the pricing has changed during the period - next year will go on the updated pricing.

There is no limitation on the pricing amendment, and it can be either 100%+ more or 100%+ less in the next period, or in any other proportion according to the internal pricing policy.

识别和报告垃圾邮件,不当内容和滥用内容

在SeaRates,我们不会容忍不当活动或行为,如垃圾邮件,骚扰,诈骗和错误信息。我们制定了专业社区政策,其中概述了平台上可接受的活动,以及不可接受且可能停止的活动。

我们的服务范围

通过该网站,我们(SeaRates.com及其子公司(分布)的合作伙伴)提供的网上平台,使所有类型的集装箱类型(20ST,40St,40HQ,20Ref,...),可以宣传预订运费,访客通过该网站能做出此类预订。

通过SeaRates.com预订,您与您预订的航运服务提供商进入一个直接的(法律约束力)的订约承办关系。

从您作出预订开始,我们只充当您与承运人之间的中介,传递您的预订细节给相关的航运服务提供商,和代表航运服务提供商向您发送确认电子邮件。

在渲染我们的服务时,我们透露的信息是基于航运服务提供商所提供给我们的信息。因此,航运服务供应商获准进入外联网并全权负责更新我们网站里所显示的所有费率,可用性和其它信息。

虽然我们将在履行服务中使用合理的技术和注意,我们将不核实,并不能保证所有信息是准确,完整和正确的,我们也不为任何错误承担责任。

各航运服务提供商继续随时负责我们网站上所显示的(费率描述)信息(包括价格和可用性)的准确性,完整性和正确性。我们网站不构成且不应被视为建议或代言任何的服务的品质,服务水平。

您不被允许再卖,深层链接,使用,复制,监视(如“刮 ” ,“爬巡”),展示,下载或复制在我们的网站的任何内容或信息,软件,产品或服务。

退款政策

在 SeaRates购买的产品或者服务不能被退还即使他们没有使用或者账户被用户要求取消。请在您购买我们的产品或者服务前详细的了解他们。

收费和索赔

All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.

GDPR规定

SeaRates根据欧洲议会和理事会2016年4月27日的GDPR法规(EU)2016/679采取行动,在处理个人数据和此类数据自由流动方面保护自然人,以及废除在eur-lex.europa.eu上发布的95/46 / EC指令(通用数据保护法规)

Marketing policies

When having the account on this website, you agree to receive automated system emails, marketing campaigns and other notifications from us, unless you unsubscribe from the specific emailing list or delete your account. You also give consent that we can contact you for support and other questions related to the usage of the site or business activities with us.