Independent freight forwarders are the core of SeaRates, but we care about final customers. You should prove us your serious intention to be our Partner, if you like our idea of digitalizing world logistics into one single network, starting from your own Company – by installing our ShipLot Platform to your website, making it 24/7 sales-tool with no weekends and holidays, and allowing your customers to book with you online. After doing that your rates & services will be promoted on SeaRates and on websites of other Partners, who wish to. You can create Special Logistics Services, which are unique in your Company, and disclose them to thousands of customers all around the world. Besides that, you can use advantages of other Partners at your disposal, if you want to show more coverage to your customers.

You likely just registered and have not been verified by anyone from our staff. Please wait until someone contacts you or get in touch with our Support Team.

You do it from “Shipping Rates” tab of your Virtual Office, if you have Shiplot installed. We reward active service providers with more publicity in our network and increase their chances of receiving bookings with us or our partners.

Then follow this step-by-step instruction.

  1. Choose your origin country and port/city and destination country port/city.
  2. The columns “From” and “To” represent for the Point of Loading and The Point of Discharge respectively.
  3. Choose if you would like to display the shipping line/airline in the system.
  4. Once you click “generate”, the application will show you the table with places arranged alphabetically for your convenience.
  5. The first columns will show your place of loading/discharge, the further three are intended for your own rate. In case of containers the columns are: 20'ST, 40'ST, 40'HC.
  6. After that you confirm what is included in the added price.
  7. Provide validity. The system will automatically let you know if the rate is valid and notify you when validity ends and the rate requires an update.
  8. Tick the “Fav” button if you are inerested in SeaRates advertising this rate on our platform.
  9. If applicable, insert a percentage for possible deviation of your rate (+/- 5%, for example). Leave blank if your rate is exact and valid. IMPORTANT: if you add this percentage, your rate will not be clarified for instant booking and will always require specification.
  10. Each rate receives a unique ID number with link to check where and how your rate will be displayed. You can double check this way when you are done.

Congratulations, you are now saving time on your current and future rate management!

So that your customers can instantly see and book them from your website. Also to get an opportunity to receive more bookings within our network.



You are working with SeaRates and providing your services to our customer through us. We take full responsibility for the process and expect quality service from any company in our network.

We have different terms of cooperation with different kinds of service providers. You can contact your personal manager for more details about your specific case.

If your rate has been booked on SeaRates, we will get in contact with you and make a booking ourselves, nothing is required from your end but reliable service. If you offered a rate to one of our customers in chat, manager in charge of the delivery will get in touch with you and make a booking on behalf of the customer.

SeaRates will be subscribed to your services and advertise your rate on our website. Other partners will also be subscribed to your rate and make it available to their customers. You have analytics available in your Virtual Office to keep track of your rates.

You are working with SeaRates and providing your services to our customer through us. We take full responsibility for the process and expect quality service from any company in our network.

You will be evaluated by the SeaRates manager working with you and your rating within the system will be adjusted accordingly. We will provide you feedback on your service and keep you in mind for any future bookings.

Yes, if you are using Logistics Explorer on your website and get bookings directly from customers. In all other cases, our agents have to pay 1.5 - 3.5 % commission on the freight charges of each shipment. The commission on the freight will be automatically calculated by the system when you use the send quote button to quote a shipment in chat.

SeaRates is a digital broker and in our work model we promote independence for our partners, which is why we don’t interfere in your business. Once you have taken a customer from SeaRates you should treat them as any other of your own customers any disputes with the shipper should be handled by the agent. We will assist you in any way possible but there is only so much we can do without causing any disruption in your work.

In any case you must apply to support@searates.com

SeaRates provides a protection under a good name of SeaRates agent to any Carrier, who is our affiliated partner, however, SeaRates does not provide any kind of insurance for carriers since we promote independence for carriers who work with us. We will assist you in any way possible with any shipment that you take but when it comes to protection we don’t have any special services.

For more information please visit Terms of Service

You likely just registered and have not been verified by anyone from our staff. Please wait until someone contacts you or get in touch with our Support Team.

You do it from “Shipping Rates” tab of your Virtual Office, if you have Shiplot installed. We reward active service providers with more publicity in our network and increase their chances of receiving bookings with us or our partners.

Then follow this step-by-step instruction.

  1. Choose your origin country and port/city and destination country port/city.
  2. The columns “From” and “To” represent for the Point of Loading and The Point of Discharge respectively.
  3. Choose if you would like to display the shipping line/airline in the system.
  4. Once you click “generate”, the application will show you the table with places arranged alphabetically for your convenience.
  5. The first columns will show your place of loading/discharge, the further three are intended for your own rate. In case of containers the columns are: 20'ST, 40'ST, 40'HC.
  6. After that you confirm what is included in the added price.
  7. Provide validity. The system will automatically let you know if the rate is valid and notify you when validity ends and the rate requires an update.
  8. Tick the “Fav” button if you are inerested in SeaRates advertising this rate on our platform.
  9. If applicable, insert a percentage for possible deviation of your rate (+/- 5%, for example). Leave blank if your rate is exact and valid. IMPORTANT: if you add this percentage, your rate will not be clarified for instant booking and will always require specification.
  10. Each rate receives a unique ID number with link to check where and how your rate will be displayed. You can double check this way when you are done.

Congratulations, you are now saving time on your current and future rate management!

Your rates will be advertised and always take highest priority on your own website. SeaRates or any of your partners who are subscribed to you on the platform can display and advertise your rates as they see fit. Good rates from reliable service providers gain more publicity.

So that your customers can instantly see and book them from your website. Also to get an opportunity to receive more bookings within our network.



Go to the "Subscribe" tab of your personal account and find detailed information about other service providers. After that you can choose which rates and regions you need, and subscribe. They will be relayed to your platform with the commission you selected in the settings.

Go to “account settings” and open the “commission” tab. Set or change the amount here.

In some regions of the world (most often when importing from China) certain shipping lines apply surcharges to the basic freight rate if the cargo in the container exceeds the standard maximum (usually 18 tons). The shipper, when specifying the mass of his cargo, must necessarily know the cost of freight, taking into account all surcharges.

To enter the overweight surcharge, click appropriate button in the upper left corner above the main table for adding sea freight rates by standard containers (FCL). You will see a table similar to the standard one for adding freight rates with the same directions between the ports, except that in the cells you need to enter not the cost of the freight itself, but the surcharge, if there is one for the given direction of transportation along with specific shipping line. Values ​​are added from 18 to 21t inclusive, from 21t to 24t inclusive, and over 24t, and are saved automatically after entry.

Please note that the surcharges are saved exclusively for the shipping line you selected.

To return to the menu for adding the basic freight rates - click "Back to FCL rates" in the upper left corner above the table.

Follow the following steps to show which components are included into delivery:

  1. Go to your virtual office and click on rates and tariffs on the menu on the left.
  2. Click on Sea or Air based on what components you want to add.
  3. Click on port fees or airport fees based on the rate you want to add.
  4. Choose the country and port that you want to add the local charges for.
  5. Choose the commodity type that you want to add the charges for.
  6. Type in the abbreviations of any of the various services mentioned below and input the rates that you want to add for the respective service and click on save.
  7. Your customer can see the complete breakdown by simply clicking on the rates shown in logistics explorer.

    info-logistics-explorer

Yes, you can mention the transit time while adding the rates in the rates table where you are entering the rates right after validity and THC section. It will be displayed along with the rate in the search results of Logistics Explorer. The routing however is calculated automaticallyby Logistics Explorer based on the origin and destination. It shows the ideal or the shortest route to the destination.

info-logistics-explorer

In container transport, terminals for transshipment exist not only in seaports, but also in river ports, and in addition there are so-called «dry ports» - terminals on land sections within countries to which communications are led for the express delivery of sea containers directly from ocean ports at through tariffs. In this section, we will consider adding rates from river ports to the nearest sea / ocean hubs.

To go to the menu of adding river freight rates (barge fees) - you need to click on the corresponding button in the upper left corner of the main table. You will see a table with cells for freight values ​​for 20, 40, 45-ft containers for general cargo, as well as for 20 and 40-foot ref containers. By default, the country for river surcharges for your chosen line is China. You can see the full list of river ports and the nearest hubs with which each one is connected. The value of the river freight rate is entered by you in the appropriate cell, automatically added to the sea rate and displayed on the platform when the shipper looks for the cost of delivery from a nearby area.

Changing the country - you see a changing list of river ports, and the seaports with which they are connected.

All values ​​entered by you are saved automatically.

Please note that the surcharges are reserved exclusively for the shipping line you selected.

To return to the menu for adding the basic freight rates - click "Back to FCL rates" in the upper left corner above the table.

Follow the following steps to add port charges into Logistics Explorer:

  1. Go to your virtual office and click on rates and tariffs on the menu on the left.
  2. Click on Sea or Air based on what you want to add.
  3. Click on port fees or airport fees based on the rate you want to add.
  4. Choose the country and port that you want to add the local charges for.
  5. Choose the commodity type that you want to add the charges for.
  6. Choose from the various services mentioned below and input the rates that you want to add and click on save.

See the video, how to do that in less than 2 minutes easily:


The port-and-shipping sector must and can improve, not only for shippers, but also for the lines and ports themselves.Here you can find list of world sea ports, select country and shipping line to add your corrections about any specific port. For container terminals you select country and port you want modify to add your corrections, SeaRates will check and confirm – just submit the message to support@searates.com

  1. Open the Rates & Tariffs tab in your virtual office and click "Multimodal". You will see an interface where you can begin making your custom route.
  2. Press "Create new route" and insert the name of the service.
  3. Specify the price of your multimodal transport and the unit it applies to (per container, kilogram, cubic meter, etc).
  4. Choose the validity dates for your rate. The system will automatically stop displaying the rate once it expires.
  5. Add a description of applicable

You can then begin adding various points to your custom route and specify at which point it is located in the warehouse, port, etc. The system will automatically connect the points you added and create a route for your transport.

Congratulations, next time you are looking for a rate between the destinations you inserted, your multimodal transport rate will be among the listed options!

Now even a small forwarding company can provide services of a real shipping line level or even higher. Logistics Explorer is a platform for calculating rates and online bookings at your website, it can help growing up your business by selling your services online 24/7 and exchanging rates with partners where you don’t have coverage with one click.

Yes, Shippers on SeaRates refer to Cargo owners (BCO), we have more than 20 000 new visitors everyday most of which are shippers, as you can see Logistics Explorer is present on our home page, once you have added the rates into our system anyone from among these 20 000 who searches for that route which you have mentioned will be shown your rate and will have the option of instantly making a booking for that price.

To become a part of our Digital Agent Network please apply to: sales@searates.com

We do not make any commitments as to how many bookings you can get on SeaRates since we have seen examples where some of our agents have secured 150 bookings in one day and in some cases none. It depends on the quantity and quality of the rates you add and also on how active you are on the website. While working with us, the more you work the more you make.

You can check the customs charges by using application Export Calculator. It automatically calculates the customs charges together with other logistics costs.

  1. Click on Tools in our Menu and select the application Export Calculator under the category - For Shippers.

  2. Enter the name of the commodity, place of loading, place of discharge.

  3. Select the mode of transport and you will find out the customs charges for your cargo.

If you need to see the separate component of origin (OTHC, OHC) or destination (DTHC, DHC) terminal handling charge – you simply go to Logistics Explorer platform and input in the chosen direction. For example, you want to know the cost of loading on board at origin port of Felixstowe, UK. Choose the preferred destination, then a definite shipping line and click “Search”. After clicking on the appropriate shipping line among the options offered, find the component with your port and click on it to see the local charges included. There you will find the THC you have been searching for.

This is also an answer, how to add Port-To-Port rate in Logistics Explorer. First go to your Virtual Office and choose Rates & Tariffs tab. Select Sea, then – FCL. Despite FCL can be either used for multimodal transportation, the menu holds it in Sea category, for some common understanding. Still, you can add not only Sea, but also local fees and even Port-To-Door, Door-To-Port and Door-To-Door services (see an appropriate question), as well as adding trucking FCL services from the separate section.

Choose country of loading and country of destination, POL and POD and specify the shipping line. Then you have 2 options of adding your rates:

  1. Simply input the currency and the rates, don’t forget to mention validity dates. Here you can either copy & paste from excel or any other table, as well as stretch the cells if rates for different port combinations are the same.

  2. By clicking on “Upload rates” dropdown, you are able to upload the existing table with the rates. Download the template, fill it and make sure it is appropriate to our system structure. In the same time, you can see some definite shipping lines, whose standard tables are recognized by our system, and simply upload them by clicking on the line’s button.

You can also view and navigate between all your rates added by different shipping lines by opening the “All my rates” dropdown list.

IMPORTANT: don’t forget to check the appropriate column if the OTHC or DTHC (or both) are included into your Port-To-Port rate, so that to correctly show either the rate is FIFO, LIFO, FILO or LILO, which will be displayed on the map accordingly.

First go to your Virtual Office and choose Rates & Tariffs tab. Select Sea, then – LCL. From the same menu you can add origin and destination charges for LCL.

To add the freight rate choose country of loading and country of destination, POL and POD. Then you have 2 options of adding your rates:

  1. Simply input the currency and the rates, don’t forget to mention validity dates. Rate per m3 or per mt will be applied depending on which parameter of the cargo is bigger. Here you can either copy & paste from excel or any other table, as well as stretch the cells if rates for different port combinations are the same. The green indicator shows your rate is showing on the platform, and the link on the right can instantly take you to the map to view it.

  2. By clicking on “Upload rates” dropdown, you are able to upload the existing table with the rates. Download the template, fill it and make sure it is appropriate to our system structure.

First go to your Virtual Office and choose Rates & Tariffs tab. Select Road, then – Less Truck Load (LTL).

To add the trucking rate, choose country of loading and country of destination, then in the table below – place of loading and place of discharge. Without specifying the country, you will see all the rates you have added before. Simply input the currency and the rates, don’t forget to mention validity dates. Rate per m3 or per mt will be applied depending on which parameter of the cargo is bigger. Here you can either copy & paste from excel or any other table, as well as stretch the cells if rates for different port combinations are the same. The green indicator shows your rate is showing on the platform, and the link on the right can instantly take you to the map to view it.

First go to your Virtual Office and choose Rates & Tariffs tab. Select Sea, then – FCL. Click on the appropriate option and select, which complex rate would you like to add. Let us consider the example for Door-To-Port export shipment on CFR basis.

Choose country of loading and country of destination, POL and POD and specify the shipping line. You can see the table beneath showing fixed ports you have chosen and some more cells. In the first cell choose the type of inland delivery – road or rail, then in the next one you just put the place of loading, from which you are adding your multimodal rate.

On the final stage simly input the currency and the rates, don’t forget to mention validity dates. Here you can either copy & paste from excel or any other table, as well as stretch the cells if rates for different port combinations are the same. All the process will take from you about 1 minute. We recommend to make sure that your multimodal rate for Door-To-Port delivery contains trucking, port forwarding, OTHC and local charges, plus ocean freight (in certain cases your freight rate can contain DTHC on FILO or LILO basis) – to make your customer an exclusive complex offer.

The same way it happens with Port-To-Door and Door-To-Door shipments.

You can also view and navigate between all your rates added by different shipping lines by opening the “All my rates” dropdown list.

In the beta-version of vessel chartering feature in Logistics Explorer you are able to put your indicative freight rates for different sizes of the vessel between two ports.

The simplified model, which does not imply the cargo type allows you to input the freight rates oppozite to vessel size, which is conditionally divided by according vessel types: Coastal, Handysize, Handymax, Supramax, Ultramax, Panamax and Capesize.

Go to your Virtual Office and choose Rates & Tariffs tab. Select Sea, then – Bulk/Break Bulk.

Choose country of loading and country of destination, POL and POD and press “Create a table”. Simply input the currency and the rates, don’t forget to mention validity dates. Here you can either copy & paste from excel or any other table, as well as stretch the cells if rates for different port combinations are the same.

The ‘vice versa’ button in the middle of the countries allows you to reflect the direction and rapidly add the rates on the opposite direction.

This functionality is under development and will be available soon.

If you need it urgently – please apply to sales@searates.com

Don’t worry, there is no mystery which can happen if you did everything right. Let us consider possible troubleshooting scenarios:

  1. Rate for FCL, LCL or airfreight is not showing.

    Possible reasons:

    • Check validity dates, maybe your rates are outdated.

    • Check if you are viewing a correct shipping line or airline

    • Check if there is a service by the selected line between two points

    • Check if the rate corresponds to the cargo category

    • If you are subscribed on our rates or rates of any other partners, who could add the rate for the same route by the same shipping line, and this rate is lower than yours – make sure to put a higher commission on your partner’s rates (you can do it on specific routes), so that your rates will be the priority

    • Check the currency

    • Make sure the green marker is on the right in the appropriate row

  2. Local charges are not showing

    Possible reasons:

    • Check if THC you have added corresponds to the shipping line you want to view

    • Check if the rate corresponds to the cargo category

    • If you are subscribed on our rates or rates of any other partners, who could add the rate for the same route by the same line, and this rate is lower than yours – make sure to put a higher commission on your partner’s rates (you can do it on specific routes), so that your rates will be the priority

  3. Road rates are not showing, or not showing properly

    Possible reasons:

    • Check the currency

    • - If you are subscribed on our rates or rates of any other partners, who could add the rate for the same route by the same shipping line, and this rate is lower than yours – make sure to put a higher commission on your partner’s rates (you can do it on specific routes), so that your rates will be the priority

    • Make sure the green marker is on the right in the appropriate row


    • Make sure you have added the rate between two specific points, as smart interpolation system will recalculate all nearby road routes depending on the one you have added proportionally to the distance.

  4. Rail rates are not showing, or not showing properly

    Possible reasons:

    • Make sure you have selected the right Wagon type


    • Check if the rate corresponds to the cargo category

    • Check the currency


    • If you are subscribed on our rates or rates of any other partners, who could add the rate for the same route by the same shipping line, and this rate is lower than yours – make sure to put a higher commission on your partner’s rates (you can do it on specific routes), so that your rates will be the priority

    • Make sure the green marker is on the right in the appropriate row

    • Make sure you have added the rate between two specific points, as smart interpolation system will recalculate all nearby road routes depending on the one you have added proportionally to the distance.

In all other cases you can bravely contact support@searates.com for an urgent assistance.

By default, the Platform shows the lowest rates first to your customers, the rest - in the ascending order. However, you can put your freight rate to the first place by two ways.

  1. To do so, we have “fav” option in the platform interface. Please click on “fav” while adding freight rate and your freight rate will appear in the first place on your website.

    Please note: the “fav” option works only if freight rates are from the same shipping line. If it goes about freight rates from different shipping lines, the “fav” option will not work in this case.

  2. Simply put higher commission on top of your partner’s rates by default, and your rates will be always priority. Learn more about adding commissions in this section

You can see your freight rates by clicking to “my rates” menu in the interface of the platform.

Alternatively, you can input the POL and POD either on the Platform or in your Virtual Office, and check if the rate is there.

If you receive booking with freight rate that you have subscribed, you can click on three dots near the freight rate in order to see which freight forwarder/carrier had placed this freight rate.

Then you can connect with this freight forwarder and book with him or you can find another option of booking on the same indication if possible.

Go to Rates & Tarrifs tab of your Virtual Office and choose Road. Clicking on the green button you are able to choose Full Truck Load option and set the rate for a standard 86m3 tilt truck in the table beneath.

Choose the country of origin and destination, then using the simple Excel-based table input place of loading and place of discharge. Set the currency, if not set – USD will be used by default. Then set the flat rate. Flat rate is a basic minimal amount of the trucking cost, which doesn’t depend on the distance. It means that once the truck was loaded – it needs to be paid; most often the flat rate is used within one city limits. In average, for distances over 10km there is an additional value added on top of the flat rate, which depends on the distance. This is basically the trucking rate, and in different countries and regions it can be from 0,4 up to 3 usd/km as for standard trucking.

The last column will show you the total rate, which will be shown on the Platform between mentioned two points.

The SeaRates indicative freight rates appear as “SeaRates” or “Indication”. If you receive booking with SeaRates indicative freight rate, you can find the agent by yourself or you can ask SeaRates support team support@searates.com, and we will find the necessary agent.

Find the “PRODUCTS” Tab on our website and click on the Container Tracking. The page for search appears. Enter the container number or shipment number. Select the carrier if you know, and search to track your container. You will get the location of the container along with carrier’s details, status, transshipments, ETD and ETA. You can also find If any other queries, contact us from the same window.

Also you can use additional features of Container Tracking App:

Help for Shippers

Subscribe on email notifications from Tracking to receive regular notification of status change

Copy and share link to easily let other parties know about real location of the cargo.

Request a rate for same route delivery directly from the same window and get the best offer.

Container and Cargo Tracking is an attractive application to service your website visitors and provide them with a unique service to track containers from all shipping lines in one place. As you know every shipper is asking the most famous questions on logistics business ‘Where is my container?‘, and this application can make every visitor returning to your site and converting him to real customer in future to grow your sales.



You can also see how container tracking application can serve your company as a customized mobile application, which every of your customer can download to his mobile phone and feel the real top level of the service


  1. Yes, if you are the carrier, you are able to precise the multimodal data of your shipment movement from the Route Planner add-on. It will help your customer to determine the location of the cargo either at sea, on the road/rail or at terminal

  2. Our system automatically tracks cargo based on information provided by shipping lines and additional data from AIS (Automatic Identification System).

Find the ”PRODUCTS” tab and click on the Load Calculator. Then Select the transport type as per your needs and click on the “Next”. Select the package type according to how your commodity is packed. Click “Next” and enter the dimensions of the selected type of package, you can also add the required cargo you need to load. Select the color optionally and click “Next”. Then select or deselect cargo palletizing and click on “Next”. The system will automatically suggest you the container type; if you wish to select the container yourself - click on the second option and do. Click “Next” to see the summary of the chosen specifications. If something is wrong – you can correct it by clicking “Back” button. Then push up the “Next” button to get the stuffing result. You will find the precise way to arrange the goods accordingly to the dimensions, with step by step process to load the goods. You can save the result by clicking “Export” button. Later you can import the file to see the results instantly without entering the details again.

If you have any queries, please contact us from the same page.

Load Calculator is an application that allows you to calculate loading your goods into a container or a truck, a very attractive and helpful tool for customer to determinate the best way of loading. Providing high level service by using online tools will absolutely grow your rank and automatically get more customers. Check, how it can help your logistics business by selling it to other shippers the same way as at SeaRates, making 62% of each sale, or check other options in the appropriate pricing section

Make sure to check the video how it works:


Distances and time is a database of information unlike any other logistics application. It has collective information from several shipping lines and nautical agencies, which we have gathered for over the span of 10 years, as well as 12 million maritime routes, tailor-made by SeaRates team. This information is updated on a monthly basis.

Help for Shippers

By default the system selects the nearest port to the destination city indicated on the Google map. For example, in case of request from Shanghai to Tver (Port-To-Door), the city of destination is Tver, therefore, respectively, the system chooses the port of St. Petersburg as a nearest by default, and will show it on the map.

Help for Carriers

Click on the "My ships", "My trucks" or "Repositioning" tab. Choose the type of transport you need from the list below. Add all the necessary data in the fields and specify the route, if applicable. Now your transport will be visible on your platform, on Searates and the platforms of your subscribed partners.

Redistribution of empty containers allows our partners to submit their offers for use by other participants. Here are the simple steps how to do this:

  1. Click the "Offer Container" button.
  2. Fill in the necessary fields that reflect the location of your container.
  3. Carefully select the type of container - 20'ST, 40'ST, 40'HC, 20'RF, 40'RF, 20'OT, 40'OT, 20'FR, 40'FR and so on.
  4. Select the shipping line to which the container belongs.
  5. Specify the time period when the container will be available - the first and last date.
  6. Note the presence of a green indicator at the end of the lines. He says the offer was filled out correctly, and it's time to press "Send".

It only remains to say … ENJOY the service while making EXTRA money.

The container redistribution makes it easy for our customers to search a free container at the requested location. Let’s grab your attention for a while, just to explain how you should use it step-by-step.

  1. First step is simple – push the button “Request Container” and make it work for you.
  2. You will find out the table containing 9 columns. Skip the first one as it’s not that important, just the quantitative number of possible requests.
  3. The columns “From” and “To” are intended for the Place of Loading and The Port of Loading respectively. It should be pointed out that “From” has to be filled in obligingly.
  4. “Quantity” column represents the numbers of free containers you need for loading your cargo into.
  5. The next step you have to take is to choose the needed “Container Type”. We very clearly remember that there are couples of them: 20'ST, 40'ST, 40'HC, 20'RF, 40'RF, 20'OT, 40'OT, Flat rack.
  6. And now let’s turn to the next column; it is likely to be “Shipping Line”. In case you want to use the container of the particular Carrier, please fill in its name to the gab.
  7. Finally it’s time to take the last two steps: “Available From” and “Available To”. It goes without saying that you should indicate the date of cargo readiness in the first column, then estimate the possible time of delivery to the port of loading and fill in the possible date of container arrival in the column “Available To”.
  8. And the thing that comes particularly strongly is the green mark in last columns. It means just what it says – the request was filled in correct and it’s time to push “Submit”.

It only remains to say … ENJOY the service while saving money.

If you are not a certified SeaRates agent, you can only offer your rates to our managers in charge of requests. Once you have arranged a few deliveries with us and showed reliability, our staff members may contact you with access to particular offers.

The forwarding companies who installed Logistics Explorer Platform on their website have the possibility of direct access to the chat with the client for dealing on the Client's requests on the SeaRates.com website.

Access to individual chats with customers is opened by the following criteria:

  1. Direction price. Your rate is the best in this area among other forwarders.
  2. Rating. If you don’t have rate on subject direction, then access is opened depending on the rating; the rating is formed according to the following indicators:
    1. the number of rates for this region
    2. competitiveness of rates
    3. speed of response in the chat
    4. agent’s and client’s location
  3. Real deals at SeaRates.This is the key parameter in the further access to the customers: if the customer has approached your offer and confirmed the deal, then upon successful completion of the transportation you are assigned a special status, and the direction you provided the service becomes your exclusive within a certain time (calculated automatically by the system). Now all requests that will come in this direction will be available only for your company.

From the moment of request is posted, you receive an instant SMS and e-mail notification. Access to the chat opens for 120 seconds. If you do not start a correspondence with the client during this time - access for you is closed and transferred to the next priority carrier


Example query:


Ryazan - Jacksonville, 40k, 24 t, furniture


The first priority is given to the forwarder, who:

  1. a fully completed profile on the Sirets, all documents and the status of "Verified"
  2. the largest number of rates for this region (from Russia to the USA) for this type of transport (container)
  3. the competitiveness of rates (better than others in the presence of rates for others in this direction)
  4. the average speed of response in the chat (taken into account by the system)
  5. the location of the agent and the client
  6. the presence of real bukings (accounted for by the system)
  7. the number of positive customer feedback (accounted for by the system)
  8. is a SeaRates partner for the Logistics Explorer platform

You can contact a SeaRates manager in charge of a particular shipment or send your quote directly and our agent will forward it to the customer personally.

You can clarify any details in the support chat.

SeaRates chat is a messenger, designed especially for international transportations needs to give you utmost comfort and to easily get you in touch with some of the best freight agents out there, and with customers If you are a partner of SeaRates.

You can easily open chat by clicking on the chat button on your request or a request created by the customer If you are our partner.

info virtual-office

SeaRates chat also gives you the ability to send the customer a professional quote by clicking Send Quote button.

Yes, you can manage charges of demurrage/storage/detention on “Demurrage & Storage” page from Tools on the menu.

  1. Click on Tools in our Menu and select “Demurrage & Storage”

  2. Provide the dates of Discharge, gate out Full and gate in Empty.

  3. provide charges for Storage, demurrage and detention by :

    • Choose your currency.

    • Fill the period of your servises and the rates.

    • Click Calculate.

We have different terms of cooperation with different kinds of service providers. You can contact your personal manager for more details about your specific case.

If you are not a certified SeaRates agent, you can only offer your rates to our managers in charge of requests. Once you have arranged a few deliveries with us and showed reliability, our staff members may contact you with access to particular offers.

The forwarding companies who installed Logistics Explorer Platform on their website have the possibility of direct access to the chat with the client for dealing on the Client's requests on the SeaRates.com website.

Access to individual chats with customers is opened by the following criteria:

  1. Direction price. Your rate is the best in this area among other forwarders.
  2. Rating. If you don’t have rate on subject direction, then access is opened depending on the rating; the rating is formed according to the following indicators:
    1. the number of rates for this region
    2. competitiveness of rates
    3. speed of response in the chat
    4. agent’s and client’s location
  3. Real deals at SeaRates.This is the key parameter in the further access to the customers: if the customer has approached your offer and confirmed the deal, then upon successful completion of the transportation you are assigned a special status, and the direction you provided the service becomes your exclusive within a certain time (calculated automatically by the system). Now all requests that will come in this direction will be available only for your company.

From the moment of request is posted, you receive an instant SMS and e-mail notification. Access to the chat opens for 120 seconds. If you do not start a correspondence with the client during this time - access for you is closed and transferred to the next priority carrier


Example query:


Ryazan - Jacksonville, 40k, 24 t, furniture


The first priority is given to the forwarder, who:

  1. a fully completed profile on the Sirets, all documents and the status of "Verified"
  2. the largest number of rates for this region (from Russia to the USA) for this type of transport (container)
  3. the competitiveness of rates (better than others in the presence of rates for others in this direction)
  4. the average speed of response in the chat (taken into account by the system)
  5. the location of the agent and the client
  6. the presence of real bukings (accounted for by the system)
  7. the number of positive customer feedback (accounted for by the system)
  8. is a SeaRates partner for the Logistics Explorer platform

The verification of carriers on SeaRates.com exists to make sure that service providers are legitimate and legal companies. Inspections are carried out by both SeaRates.com and/or independent legal agencies to make sure this is the case.

Provide a valid business license, contact information, details of your business type (Shipowner, Freight forwarder, Customs broker, NVOCC, Freight Broker…), ownership status of the ships, trucks, premises or any other relevant documentation/information.

It is important to offer the best rates and best possible availability. Each deal increases your rating, monitored by all participants of the network and thus your reputation makes you more attractive to make business within. Everyone is eager to work with proven and reliable service providers.

On SeaRates website you can offer your services under a subscription according to what your establishment can provide, sea, rail, truck, air or multimodal service. Set up your account, upload your company registration copy to your profile, subscribe and wait our confirmation to start. In case of urgent questions please contact support@searates.com

You get the following benefits for being a member of Digital Agent Network:

  1. Global Reach: You can cooperate with other members in our network in places that you can’t reach and satisfy clients from anywhere across the globe.

  2. Access To Smart Chat: SeaRates smart chat is a special chat service created based on our unique work model. Having access to smart chat means having access to thousands of potential customers, to whom you can send quotes in real time for maximum chances of securing a booking.

  3. Rate Access: You can add your rates on the platform (Logistics Explorer) to get bookings even without chatting with the customers. This is a way to effectively market your rates.

Yes you can. You simply have to go to the virtual office in the rates and tariffs tab and add a service in the port fees section, all the services mentioned there will be shown to the shipper in the cost breakdown under the port in Logistics Explorer

Also you are able to describe your special services in comments to every your rate

SeaRates ranking is the rating of the carrier based on his activity on our website. Ranking is based on the carrier's reliability, Activity, and his professionality in dealing with customers. Higher ranking you have, more exclusive requests and bookings you get, if you have more products promoting through our website, it gives you a higher ranking. Learn more

  1. First of all you have to become member in our Network by installing our Logistic Explorer on your site.

  2. More requests you handle, more reliable you become to our Network, and higher ranking you get.

  3. Increase your activity on SeaRates by adding your rates, communicating with the customers and by showing a clear and professional dealing with them.

We analyze prices, negotiate with shipping lines, airlines, look for new partners, find trade-offs with all market participants, which altogether results the cost of transportation. We do our best to minimize the cost of delivery.

Go to “account settings” and open the “commission” tab. Set or change the amount here.

And it’s the same place where you manage your commissions amount, if you are reselling someone’s rates – you can COMMISSION section, and manually set the scope of commission to show on top of your partner’s selling rate.

  1. Enter into virtual office by clicking cloud icon on the top menu.

  2. Select Customer control panel in the menu list.

  3. Select Wallet under customer control panel to check invoices.

In order to change your name, go to "My profile" in the "Account Settings" section. Make sure you save your changes.

In order to restore your password choose "Sign In" on the first page of the site, then use the "Forgot password?" link. After writing your e-mail address in the field you will receive an e-mail with instructions.

If you get a server error when putting your photograph on your page, then most likely you are trying to download a photograph in an unacceptable format, or the size of your file exceeds the allowable size limit of 2 Mb. In this case you have to decrease the size of the photograph, or put it in an acceptable format: gif, jpeg, tiff, bmp or png. If you see a grey field instead of your downloaded photograph, then there is most likely a connection problem and you should try again.

You can change your personal information, including your name and company details, in the section "Account Settings".

SeaRates may limit, suspend, or deactivate your account, as outlined in our Terms of Service.

Your account may be temporarily deactivated due to your response rate or acceptance rate. To reactivate your account in this case, please follow the steps in the email you received.

Your account may be deactivated during a review of SeaRates accounts. Reviews are part of an effort to foster a trustworthy community and uphold the Terms of Service.

The following may occur with or without notifying you directly:

  • Your account can be deactivated or suspended.
  • You may not be able to access the platform, your account or content, or receive assistance from SeaRates support.

You can view your registration information by clicking on your Account sign in the right top corner of the site.

  1. Enter into virtual office by clicking cloud icon on the top menu.
  2. Select Inbox in the menu list to check offers and history.
  3. Offers and conversations should be listed.
  4. Use Search option to find particular offer and history by request number, port of loading, port of discharge, load and so on.
  5. Select CHAT to view offer and conversation.

You can change your password one in the section "Account Settings" - "Change Password".

It is pretty simple to find your bookings, click on the small cloud icon on the menu bar on the top of your screen to get into your virtual office. There you can click on Customer Control Panel option on the side bar to the left of your screen, click on Bookings list and then click on Booking List and then you will be shown all your previous bookings.

From here you can edit, collect and manage all information and documents about your shipments.

It’s possible that other users wrote your username or e-mail address by mistake when trying to restore their own passwords, and the letter came to you by mistake. Ignore this letter if you think that it was sent to you by mistake.

SeaRates Virtual Office is a unique place to help you organize your shipments, bookings, schedules, partners, subscriptions and auxiliary information. There are several features that you can use to make the logistics part of your business much more efficient. Here is some short information about each tool present in the virtual office.

  1. Profile: Your profile page in the virtual office is your identity on SeaRates so keep it professional and as informative as possible. Here your company details can be found, here you can manage your company documents, see company status and customer access priority. In addition, you manage partners and subscriptions here.

  2. Inbox: This is where you can access your chat history with SeaRates team and with customers, and see new messages and offers.

  3. Shipments: This is where you can check your previous shipments and requests and arrange them.

  4. Logistics maps: This is a place for you to add a truck, open ship and rail wagon, and you can also check the availability of existing available transport, either ships, or trucks and wagons, as a latest posts of trending carriers.

  5. Customer Control Panel: This is where you can manage your bookings, invoices, any documentation concerned, see full picture of your shipments and finance information. Easily create new bookings from this menu and deliver them to your favorite carriers.

  6. Rates & Tarifs: This is the place where you can add your rates to be shown on our Platform if you are a patner of SeaRates.

  7. Track and Trace: With this tool you can track your container by providing your container number or B/L number.

  8. My Products: This is where you can add and manage any products that you wish to be added and displayed on our website. If you are a member of VIP Shippers Club– you can promote your products on SeaRates and hundreds affiliated websites and get many other features to raise your sales.

  9. My Apps: This is where you can check the various applications of SeaRates, which you have subscribed to or purchased.

  10. Managers: Here you can see, add, edit and remove managers in your Company who should have access to the system and arrange your business processes.

  11. Calendar: An essential tool synchronized with Google Calendar to add and manage events to make the most of your time here.

Your account and your page are kept for six months from the date of your last visit. You will receive notification by e-mail 1 month before your account is to be deleted. It is enough to visit the site once in a while to keep your account and page on the server.

The high-level service is the key to get any customer in your closed deals list. Geolocation is a helpful tool to provide your customers with real tracking service which is displayed on a map on your website, it will help you with scheduling/organize and tracking shipments and transport directly from your page like all shipping lines do.

  1. Enter into virtual office by clicking cloud icon in our homepage.

  2. Select Profile in the menu list.

  3. Select PARTNERS in the right part of the window which appears on the screen.

  4. And then to select All Partners to see list of partners.

  5. If there are no partners, then select Find Partners to find and subscribe new partners.

Rates and tariffs is the tab where you can input the rates that you want to be visible on the platform. This tab has 4 subdivisions for Sea, Air, Road and Rail.

Sea FCL: Add in the countries and ports of pickup and discharge then click create table and add in the rate for 20’ and 40’ container.

Sea LCL: Add in the countries and ports of pickup and discharge respectively then click create table and add in the rate for 1cbm and 1 MT accordingly.

Partners tab is a database of all the existing partners of SeaRates you can use this for getting references in countries that you currently don’t have a reach in. You can filter your search country wise and fine the reliable partner that you need.

Address book is a toll for you to save the contacts of your suppliers, liner agents, freight agent, customs agent etc. at one place so that you don’t have to go around looking all over our website for contacts. Just click on add a contact and fill in the contact information then click add. By saving the contact you can also send mutual emails to them Its more efficient rather than going and typing all the mails individually, you can also create templates as per your needs, save them and use when needed.

Follow the following steps to add port charges into Logistics Explorer:

  1. Go to your virtual office and click on rates and tariffs on the menu on the left.

  2. There you have to click on Air.

  3. Click on airport fees to add the local fees on both the ports of discharge and origin respectively.

  4. Click on Air Freight rates to add the Air Freight.

  5. Select the countries and ports of origin and discharge.

  6. Click on Create a table and mention your offer in the table.

Follow the following steps to add port charges into Logistics Explorer:

  1. Go to your virtual office and click on rates and tariffs on the menu on the left.

  2. There you have to click on Railway.

  3. Choose the type of wagon or platform that you are looking to add the rates for.

  4. Click on the plus button below and start filling in the rates.

A new tab in Rates & Tariffs for oversized cargo or RORO, as well as Flatracks and Opentops will be added soon. If you need it urgently – please contact sales@searates.com

A new tab in Rates & Tariffs for warehousing services, packaging, dry ports etc. will be added soon. If you need it urgently – please contact sales@searates.com

Yes, you can show a comment to your customer about the service you are putting pricing for, additional information, conditions and remarks. To do that you should go to the Rates & Tariffs tab of your virtual office and choose any type of transportation you want to add a rate and describe. In the right top corner you will see the button “Create new template”:

By pressing it you will be transferred to the pop-up window to create as many comments on different types of services as you need. Just name the service, add the description and save it.

Next time when you will be adding an actual rate, scroll right to the last column in the table and choose an appropriate template from your drop down list.

SeaRates is the largest digital provider of logistics services. SeaRates sees its responsibility in delivering cargo on time, minimizing costs at all stages of transportation. Our vision is to focus on increasing customer income, on actions that will help traders significantly expand the geography of their sales, as well as on the obligation to increase the income of shareholders.

The mission of SeaRates is to give its customers the best tool for foreign trade business. We strive to provide not only a modern high-quality service with a large geographical coverage, but also a high speed of delivery of our customers' cargoes. And in all that we do, we are guided by three principles - honesty, consistency and justice.

SeaRates.com is a unique platform that integrates booking system, business logic algorithms, cargo consolidation, vector algebra, interpolation and machine learning, with elements of artificial intelligence. These technology have been created by us through the years and continue to improve. To meet the high standards of customer service, we will always introduce the most innovative technological developments. We use a simple method of reducing costs based on the principle of "Drive more - pay less". We collect and ship goods all over the World. This approach saves our customers' expenses for the transportation of goods, since all discounts due to the volume of traffic from the largest shipping and air companies are available to our customers.

SeaRates.com uses secure protocols. In the course of bookings or discussing the details of transportation, we encrypt the transmitted data, preventing the possibility of obtaining this information by third parties.

Please, contact SeaRates Support Team. We will gather full details and make an investigation with a guaranteed result.

SeaRates Public agreement with agents is an agreement which helps us in making sure that all the agents in their respective regions are fulfilling their role as a part of our network. It is obligatory for all the companies which are looking to join our agent network. The benefits that you get by only signing the contract is much higher than anyone offers in the current market for example, you will be allowed to promote your services on our website, you can have global reach with assistance of the existing partners in our network etc.

THIS PUBLIC AGREEMENT made BETWEEN: SEARATES LTD represented by Gilmore Mercieca, having its principal office at Malta, (hereinafter referred to as the “SEARATES”), AND your Company, according to documents and information uploaded to your personal account at www.searates.com, (hereinafter referred to as the AGENT”), with respect to the promotion and sale of international cargo transportation services at the SEARATES website, together “Parties“, everyone “Party“, accepted this agreement as follows.

Preamble

WHEREAS Agent has been granted by SEARATES throughout certain rights and interests as follows: The right to use the website www.searates.com, its name, trademarks, service marks, certification mark, etc. designated by SEARATES that SEARATES may expressly authorize from time to time (the “Marks”) for use in connection with the development, operation and promotion of own services at above mentioned website, and also to use the database of the site at his own wish under the terms of the Agreement.

AND WHEREAS SEARATES grants the right to use the System year-round, one-on-one approved services and such other products and services as may be authorized from time to time under the terms of the Agreement.

AND WHEREAS AGENT wishes to operate several services as hereinafter defined, and during the time periods set forth below.

WHEREAS Agent has been granted by SEARATES throughout certain rights and interests as follows: The right to use the website www.searates.com, its name, trademarks, service marks, certification mark, etc. designated by SEARATES that SEARATES may expressly authorize from time to time (the “Marks”) for use in connection with the development, operation and promotion of own services at above mentioned website, and also to use the database of the site at his own wish under the terms of the Agreement.

In consideration of the covenants and agreements herein contained and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows:

1.1. For the purposes of this Agreement the following terms will have the following meanings:

“Agency Agreement” means the agreement to be entered into by SEARATES and AGENT, with respect to the operation of the website by the rights granted to AGENT by SEARATES;

“Agency Fee” means the fees described in Section 6 hereto as Agency Fee;

“Mark” means the SEARATES trademark and service mark, certification mark etc., designated by SEARATES on the date of this Agreement or thereafter from time to time for use in connection with the Agency Agreement.

“Term” has the meaning assigned in Section 4.

2.1. Subject to the terms and conditions of this Agreement SEARATES grants to AGENT the right, to operate the promotion and sale of international cargo transportation over the services of the SEARATES website.

2.2. The AGENT’s authority under this agreement is for actions within his country of residence, according to his Company’s statute documents, i.e. TAX certificate, VAT number and Standard Agreement, obligatory uploaded to his profile page at www.searates.com. However, nothing herein prevents the AGENT acting on behalf of the SEARATES in other countries pursuant to the terms of this agreement.

2.3. The authority of the AGENT to represent the SEARATES shall be limited to the authority expressly granted by this Agreement. The rights granted hereunder to AGENT are personal and may not be assigned, sold or transferred by AGENT, except as expressly provided for in this Agreement. AGENT may not pass or sublicense other persons to develop or operate the SEARATES website.

2.4. The name(s) under which the activities of the Agent are conducted shall only be in the trade name of SEARATES. The AGENT may represent itself as `SeaRates Agent’ or ‘SeaRates Cargo Agent’ representing the SEARATES, but shall not use any other designations which would indicate or imply in any way that its office is an office of the AGENT.

2.5. After the commencement of the deal, AGENT may, if necessary, conclude an agreement with a customer for formalizing payment procedures and sign Certificates of Completion. The Agents’s standard agreement for transport services must be uploaded beforehands into his profile page at www.searates.com as per point 2.2, the terms of the Agent’s standard agreement shall not contradict to SeaRates Public Customer agreement, otherwise Customer may refuse of dealing with subject AGENT. Accordance or discordance to SeaRates Public Customer agreement will be checked by SeaRates legal department and displayed opposite the AGENT’s icon in SeaRates chat.

3.1. So long as this Agreement remains in effect and AGENT complies with all the provisions of this Agreement and any other agreement entered into between SEARATES and AGENT, SEARATES reserves the right, for itself and its affiliates, to (a) develop, operate, create Partners and sub-Partners to develop and operate the SEARATES website at any location and on any terms and conditions SEARATES deem appropriate; and (b) establish, operate, create Partners and sub-Partners any business, at any location using the Marks.

4.1. The term of this Agreement has no limitations according to the website www.searates.com operation.

  1. AGENT acknowledges and agrees that a material provision of this Agreement is that the number of Agencies and their location in one area is not specified and may be operated at the discretion of SEARATES.
  2. AGENT shall submit to SEARATES such information, specifications and data concerning the AGENT as reasonably required by SEARATES to enable it to make a considered decision about the suitability of such AGENT for the development, operation and promotion of the website services.
  3. AGENT is allowed to chat with direct customers on behalf of SEARATES Agent only. Specify all details regarding the shipment (price, date of loading, transit time, cargo characteristics, demurrage, special terms, etc.) in SEARATES Chat.
  4. The response time to the customer's request should be minimal, consistent with the complexity of the request, as customers will not wait longer.
  5. The most active Partners are getting more direct requests exclusively.
  6. Using “SendQuote” button is obligatory and for submitting the offer allows to see the amount of SEARATES commission, which is added to the offer automatically.
  7. AGENT is not allowed to share phone/email or other contact information in chat; any information about his Company or hidden advertisement, until the customer accepted the offer.
  8. Every chat is saved in SEARATES system to improve customer support.
  9. All payments go directly to the AGENT, SEARATES’ commissions are payable on every 1st day of the next month.
  10. If the customer shares his contact information before agreed price offer – the AGENT should: 1) write “When we work on SeaRates – we don’t use phones, and all information should be agreed in chat” and 2) continue conversation in chat window till Customer will confirm the AGENT`s rate.
  11. AGENT shall operate strictly in accordance with the terms and conditions of the Agency Agreement applicable thereto. Violation of the rules leads to suspension or blocking of the AGENT`s profile and in the end – Contract Termination.
  12. The algorithm of the AGENT’s work in SeaRates Chat
    1. accept Public agreement
    2. upload company documents (registration certificate, VAT payer certificate, typical contract), enter bank details, if needed - specify conversion percentage in different currencies
    3. get verification of SEARATES for direct customer access
    4. to correspond in a chat with a Shipper (i.e. Client, Customer) before sending the price offer
    5. if the client does not reply in chat, the server will automatically make a call to his phone with the message "You are waiting for the manager in the chat to complete the transaction." If you can not enter the chat right now - press 1. In this case, after your return to the chat later the manager will be notified automatically"
    6. after clarification of all questions and acceptance by the client of your price offer, it is allowed to exchange contact details with the client. The deal will be assigned a unique booking number, which can be tracked in the SEARATES system, and it will also be the bill of lading number for this transaction
    7. in your Control Panel (and also in Customer’s one), a transaction will automatically be created for this shipment, to which draft of bill of lading will be attached (Appendix 2 to this contract) and an invoice will automatically be created in the currency you specify, which will immediately and automatically be sent to the Customer’s e-mail to make a prepayment (Appendix 1 to this contract)
    8. enter the Route Planner and draw up a detailed route of the cargo, indicating the key dates of the status change, the date of the deadlines, submission of instructions for the bill of lading, deadlines for the removal of documents. After indicating all the details, the client will be sent automatic notifications and reminders about the deadlines for submitting information. Specify the number of free days of storage, demurrage, detention and other variables.
    9. complete the deal and finish the transportation. The Chat remains opened and you can ask a Customer to leave a review about your service, which will be visible for other Customers and increases your SeaRates Rank

6.1. All information provided by the Parties under this agreement each other is considered confidential. The parties shall take all necessary measures against disclosure it to the third parties and the organizations.

6.2. The specified information can be brought to the attention of the third parties only in cases of attraction them to the activities requiring knowledge of such information and only in the amount necessary for accomplishment of the corresponding purposes and tasks.

7.1. For and in consideration of SEARATES granting to AGENT the rights herein set out, AGENT covenants and agrees to pay SEARATES 2% from every booking made throughout SEARATES services.

7.2. Such Agency Fee shall be non-refundable and shall be deemed to be fully earned by SEARATES upon the execution of this Agreement. Commissions are payable on every 1st day of the next month.

7.3. The AGENT shall maintain adequate records and accounts, together with supporting documents, recording the details of all actions and transactions effected under this Agreement. Such records, accounts and documents shall be preserved by the AGENT for at least two years from the date of the transaction to which they relate.

7.4. In respect of a consignment, the AGENT shall be responsible for collection and acceptance of payment of prepaid transportation and other charges.

7.5. AGENT shall remit to SEARATES such money at such times, under such conditions and in such currencies as SEARATES may designate from time to time in writing.

7.6. Subject to government regulations and unless the SEARATES otherwise designates, the AGENT shall pay in U.S. currency all money due to the SEARATES.

8.1. AGENT is an independent contractor and is not authorized to make any contract, agreement, warranty or representation on behalf of SEARATES or to create any obligation, express or implied, on behalf of SEARATES unless having a business certificate to such effect with the proper recording authorities.

9.1. It is understood and agreed that under no circumstances shall SEARATES be liable for any act, omission or commission, contract, debt, or any other obligation of, or claim or judgment against AGENT. AGENT shall indemnify and hold SEARATES and its officers, directors, and shareholders harmless against any and all such claims, directly or indirectly from, as a result of, or in connection with SEARATES’s business or activities pursuant to this Agreement or otherwise.

11.1. Events of default subject to cure.

11.2. Except as provided below, AGENT shall have 30 days, after receipt from SEARATES of a written notice to cure, within which to remedy any default hereunder. Any default by AGENT under any Agency Agreement or other agreement with SEARATES shall be deemed to be a default under this Agreement. If any such default is not cured within the time period set forth in the respective agreement, SEARATES may, at its option, terminate this Agreement and all rights granted hereunder, and any Agency Agreements and all rights granted thereunder, effective immediately upon the date of receipt by AGENT of a written notice of termination.

11.3. AGENT shall be deemed to be in default of this Agreement and SEARATES may, at its option, terminate this Agreement and all rights granted hereunder effective immediately, without notice or prior opportunity to cure the default, upon the occurrence of any of the following events:

  1. if AGENT becomes insolvent or makes a general assignment for the benefit of creditors;
  2. if an assignment in bankruptcy is filed by AGENT or if a petition in bankruptcy is filed against AGENT;
  3. if a receiver or other custodian (permanent or temporary) of AGENT’s assets or property, or any part thereof, is appointed by any court of competent jurisdiction;
  4. if proceedings for a composition with creditors under any provincial, state or federal law shall be instituted by or against AGENT;
  5. if a final judgment that materially adversely affects the continued operation of any business operated by AGENT remains unsatisfied or of record for 60 days or longer;
  6. if execution is levied against AGENT’s assets that materially adversely affects the continued operation of any business operated by AGENT;
  7. if AGENT transfers any rights or obligations arising from this Agreement or the control of AGENT changes without the prior written consent of SEARATES first having been obtained in accordance with the provisions of this Agreement;
  8. if AGENT fails to comply strictly with all deadlines set out in the Agency Agreement; or
  9. any other default under any Agency Agreement between AGENT and SEARATES that provides for immediate termination.
  10. if AGENT violates any terms stated in Section 5 to this agreement.

11.4. Should AGENT fail to comply strictly with all conditions set out in the Agreement solely as the result of force majeure, including, but not limited to, war, riot, strikes, material shortages, fires, floods, earthquakes, and other acts of God, or by governmental action or force of law (but excluding a shortage of funds), which results in the inability of AGENT to construct or operate www.searates.com.

11.5. Upon termination or other expiration of this Agreement:

  1. all rights granted to AGENT under this Agreement will automatically terminate and revert to SEARATES.
  2. AGENT shall promptly pay all sums owing to SEARATES and its subsidiaries and affiliates. In the event of termination of this Agreement for any default of AGENT, such sums shall include all damages, costs and expenses, including reasonable attorneys’ fees and costs for proceedings incurred by SEARATES as a result of the default, which obligation shall rise to and remain, until paid in full, a lien in favor of SEARATES against any and all of the real and personal property, machinery, fixtures and equipment owned or leased by AGENT at the time of default.
  3. AGENT shall cease holding itself out as having any rights under this Agreement and discontinue all use of the Marks other than as authorized under individual Agency Agreements which may remain in effect.

12.1. The parties agree to use their best efforts to resolve and settle by direct, private negotiation any claim, controversy or dispute (a "Dispute") that arises under or in relation to this Agreement or that concerns the relationship this Agreement creates.

12.2. If a Dispute develops between SEARATES and AGENT and the parties cannot resolve and settle the Dispute between themselves within 60 days after one party gives the other written notice that a Dispute exists, the parties involved in the Dispute mutually agree to submit the Dispute to non-binding mediation, as follows:

  1. The parties involved in the Dispute shall jointly select a mediator from the panel of mediators maintained by the Mediation Organization. The mediator must be either a retired judge or a person experienced in agency law and the agent - partner relations who has no prior business or professional relationship with any party to this Agreement or their principals. If the parties involved in the Dispute are unable to agree on a mediator within 30 days after the Dispute is submitted to mediation, the Mediation Organization will select a mediator who possesses the indicated qualifications.
  2. If any party involved in a Dispute fails or refuses to participate in mediation the other party shall be entitled to submit the Dispute to binding arbitration. Arbitration proceedings shall be conducted in International Commercial Arbitration Court at the Chamber of Commerce and Industry of Ukraine.

13.1. Notwithstanding anything to the contrary in any agreement entered into between SEARATES and AGENT, where there is a conflict between the provisions of this Agreement and the terms of such other agreement(s), the provisions of this Agreement will govern.

13.2. The present Agreement shall come into force on the date of its digital signing (acceptance).

13.3. Any amendments, addenda and appendices to the Agreement are considered as its integral part and are valid only been made in writing and digitally signed at www.searates.com and come into force from the moment of their signing.

13.4. Any notice provided for or permitted to be given hereunder may be given by registered e-mail support@searates.com, postage prepaid, address as follows:

TO SEARATES:

WITH A COPY TO:

TO AGENT:

13.5. This Agreement contains the entire agreement between SEARATES and AGENT with respect to the subject matter hereof and embodies all prior agreements and negotiations with respect to the Agreement authorized hereunder. There are no covenants, undertakings or understandings, oral or written except as herein set forth. The terms and provisions of this Agreement shall not be altered or modified, enlarged or diminished, without written notification to the AGENT. AGENT acknowledges and agrees that it has not received any warranty or guarantee, express or implied, as to the potential volume, profits or success of AGENT’s business. There are no representations or warranties of any kind, express or implied, except as contained herein.

13.6. This Agreement shall be deemed to be amended from time to time as may be necessary to bring any of its provisions into conformity with valid applicable laws or regulations.

IN WITNESS WHEREOF the parties hereto have duly and properly executed this Agreement as of the date first above-written.