SeaRates’ AI Assistant: Logistics has become more convenient

How many questions do you have when you are preparing a shipment? We suspect that there are quite a few related to freight costs, finding the most convenient route, and saving money and time. In such a routine situation, you would definitely need a swift responder.

That's why a personal assistant is becoming indispensable for getting a detailed answer to any question that may arise.


A logistics expert in your pocket

Earlier this week, the SeaRates team was pleased to introduce important improvements to the platform, including the introduction of the AI Assistant. It's time to show its awesomeness, but first, let's find it.

In your Virtual Office, you can already see SeaRates AI ready to talk and support you:




SeaRates' AI Assistant is an advanced tool designed to help you with your shipping logistics needs. It works by using machine learning algorithms to analyze your shipping data and provide you with the most accurate and up-to-date information on shipping rates, transit times, and available carriers for your specific needs.

The AI Assistant can help you with a wide range of tasks, including finding the best shipping options for your cargo, tracking your shipments in real time, and managing your logistics operations more efficiently. It uses natural language processing to understand your questions and provide you with the most relevant information, making it easy to use and accessible to anyone.

By the way, your first meeting with this logistics helper has already taken place, because AI Assistant itself has generated this text about itself.




The assistant is developed on the basis of artificial intelligence and provides a quick solution to any logistics issue. Now you have your own expert who will tell you 24/7 how to solve your logistics needs.


Benefits of using AI Assistant

Request a freight rate. The most convenient feature that our clients could not pass by without being impressed with is the instant assistance in requesting a rate. AI Assistant immediately provides you with examples of rates that you can consider in your budget.



Don't be afraid to tire him out. The more precise your request, the more details you will receive:



These freight rates can be used as a reference point before you select a suitable route and rate in Logistics Explorer.

But what if you're not aware of the functionality of Logistics Explorer or another SeaRates tool yet?

SeaRates' tools guide. In logistics, it is impossible to deal with digital solutions that handle real-time processing of up-to-date shipping data. These technologies greatly facilitate and optimize the work of all participants in the logistics process. If you need a quick answer on how SeaRates tools work and what you get from them, please contact AI Assistant for a brief reply:




Solving all logistics issues. AI Assistant will promptly help you in a situation where you want to know what to do, for example, to compare routes. Choose the one you like best among the options offered by the logistics assistant. Then compare prices in Logistics Explorer or Request a Quote to get a personalized shipping offer. Such detailed preparation will help you take into account all your logistics needs:



AI Assistant will instantly analyze huge amounts of data and provide you with relevant results.

Even if you're not good at terminology or don't understand how logistics processes work in theory, AI Assistant will explain things that are not clear at first in detail and step by step:



The feature of such a logistics assistant helps in shipping, as it can quickly explain complex processes, answer any questions, and work along with SeaRates tools.



Testing innovative logistics solution

We are eager to share the advanced level of AI Assistant. In a few seconds, you get the information you need to plan your entire logistics campaign!



Decided to go ahead and test the assistant's expertise.

Let's make the task more complicated by requesting bulk shipping. The AI Assistant will have to take into account a lot of information about the volume, type of cargo, transportation distance, mode of transportation, and delivery time.

Question to the AI Assistant:

What is the estimated price for Chennai - Ras Al Khaimah in Bulk?



Now you don't have to worry about freight rates at all since our assistant has calculated your bulk cargo in a few seconds.


SeaRates Team about AI Assistant

The presentation of such an innovative logistics assistant is a great honor for the SeaRates team. This is an opportunity to provide faster services and not leave you with even the slightest confusion.

Our team would like to share their thoughts on the significance and benefits of AI Assistant:




We are always looking forward to your feedback!


We wonder what AI Assistant thinks about how its functionality will help you streamline your shipping and how much it will help in the preparation and support of transportation. You can also ask him about it:



Now, this versatile and fast logistics expert will accompany you at all stages of shipments and provide prompt assistance.

The AI Assistant is ready to answer any of your questions. You can start your acquaintance with logistics artificial intelligence by writing about your needs or simply asking about us:




Final thoughts

Logistics is an essential area for managing the company's markets and scaling its influence. However, a successful company strategy should have assistants who help avoid getting confused in management processes.

At every level of the shipping organization, issues may arise that require urgent handling.

Now it's your turn to learn about the functionality and try out the AI Assistant. Ask it about the rate for the route you need, the functionality of SeaRates tools, and anything else to make your shipping planning even easier.

Please feel free to contact us at sales@searates.com to comprehensively handle any of your logistics needs.

Sophia Shkuro is a content manager from Dnipro, Ukraine. Believes that the more complex a thing is, the easier it should be to write about it. Dreams of a future vacation by the sea.