Terms of service

By using this site you have agreed with all the terms specified in this document. If you are not agreed with any term specified in the document, you are not authorized to have access to this site. We reserve the right to update, modify or change some or all the terms if needed without warning or prior notice.

By using SeaRates you don't get license or other rights of property on provided information or services. You can use SeaRates for personal use only without having rights of property or rights on services of SeaRates.

All the linked and services of this server are provided "as is". SeaRates does not guarantee your satisfaction of using results got with the help of our service.

SeaRates does't guarantee the accuracy and reliability of results got at using our service as well as safety, accuracy, timeliness and continuity of our site. SeaRates does not guarantee completeness and integrity of a service or material got through the site or such that satisfies your expectations including product, services and materials got or acquired through this site. SeaRates assumes no responsibility for a provided information.

Business relations or other relationships with SeaRates advertisers are between you and advertisers. Under no circumstances SeaRates will be liable in any way for any losses experienced by you in the result of your supporting those business relations including losses experienced as the result of advertiser's posting at our site.

SeaRates has no control over the content and services linked from our server. We assume no responsibility for advertisement, content, products, services or other materials are available through those sites and sources.

SeaRates assumes no responsibility for any loss or damage caused by computer virus got at loading information or content sent by a third party.

Keeping your private data including user id and password is up to you. You can't share or disclose your password to third parties. We reserve the right to terminate your account without refund if access of third parties to your account is detected.

You are to accept the Rules of freight exchange to use it.

SeaRates assumes the right to limit or suspend access to some users upon violation of these or other rules published on site.

Scope of our Service

Through the website we (SeaRates.com and its affiliate (distribution) partners) provide an online platform through which all types of container types (20St, 40St, 40Hq, 20Ref,… ), can advertise shipping rates for bookings, and through which visitors to the website can make such bookings.

By making a booking through SeaRates.com, you enter into a direct (legally binding) contractual relationship with the shipping service provider at which you book.

From the point at which you make your booking, we act solely as an intermediary between you and the carriers, transmitting the details of your booking to the relevant shipping service provider and sending you a confirmation email for and on behalf of the shipping service provider.

When rendering our services, the information that we disclose is based on the information provided to us by shipping service providers. As such, the shipping service providers are given access to an extranet through which they are fully responsible for updating all rates, availability and other information which is displayed on our website.

Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors.

Each shipping service provider remains responsible at all times for the accuracy, completeness and correctness of the (Rate descriptive) information (including the rates and availability) displayed on our website. Our website does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level of qualification of any service made available.

You are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, products or services available on our website.

Prices

The prices on our site are highly competitive. All prices on the SeaRates.com website are per container are displayed including VAT and all other taxes (subject to change of such taxes), unless stated differently on our website or the confirmation email.

Sometimes cheaper rates are available on our website for a specific shipments, however, these rates made by shipping agents & freight forwarders may carry special restrictions and conditions, for example in respect to cancellation booking. Please check the rate and rate details thoroughly for any such conditions prior to making your booking.

Free of charge

Our service is free of charge. Unlike many other parties, we will not charge you for our service or add any additional (booking) fees to the shipping rate.

Refund policy

Products or services purchased on SeaRates are NOT refundable even if they are unused or account is cancelled upon account owner's request. Feel free to ask questions about our products or services before you buy.

Charges and Claims

All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.